Resolved · lasted 5 h

Zoom outage on October 23

Reports for Zoom jumped to 1,892 an hour and stayed high for 5 h.

Started: 2:00 PM; October 23, 2026 · UTC
Back to normal: 7:00 PM; 5 h later
Peak: 1,892/hr; 210× normal
Zoom’s incident: 32 min; Service Degradation Affecting Multiple Zoom Services

Reports during the outage

12:00 PM8:50 PM UTC

Resolved4:16 – 4:48 PM · 32 min

Service Degradation Affecting Multiple Zoom Services

Resolved · 4:48 PM
This incident has been resolved and the affected service has been restored.
Monitoring · 4:24 PM
The service degradation affecting multiple Zoom Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identified · 4:20 PM
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Identified · 4:16 PM
We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. Zoom Phone services remain unaffected. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Identified · 4:07 PM
We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. We will share updates as soon as they become available.
Investigating · 4:01 PM
We are currently investigating a service degradation affecting multiple Zoom Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.