Resolved · lasted 1 h

Xero outage on October 28

Reports for Xero jumped to 55 an hour and stayed high for 1 h.

Started
9:00 AM
October 28, 2026 · UTC
Back to normal
10:00 AM
1 h later
Peak
55/hr
55× normal
Xero’s incident
1 h 01 min
Global: Xero - customers are experiencing issues across Xero

Reports during the outage

7:00 AM11:50 AM UTC

What Xero said

status.xero.com
Resolved9:33 – 10:34 AM · 1 h 01 min

Global: Xero - customers are experiencing issues across Xero

  1. Resolved · 10:34 AM

    Our team has resolved the issue impacting our customers trying to navigate in Xero and seeing errors. We apologise for any inconvenience this has caused. A product release caused one of Xero's dependencies to become unavailable, and our team worked to restore service.

  2. Monitoring · 9:58 AM

    Our team has implemented a fix and we are currently monitoring the results.

  3. Identified · 9:33 AM

    We're aware that customers are experiencing errors across Xero after logging in. We have identified the cause of the issue and are implementing a fix. This is our top priority and we will update you as soon as we can.

Xero posted its first update 34 min after reports started rising.

What people said

  • Sarah HickingRochdale, GB · 9:14 AM

    Not loading

  • Kiwi SteveHamilton, NZ · 9:30 AM

    Not loading

  • BBury, GB · 10:28 AM

    Not loading certain widgets like sales and purchases

4 comments during the outage

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