Is Vtex down?
Live Vtex status, outage reports and problems from the last 12 hours.
No, it's up
0 reports in the last hour.
Official updates
status.vtex.comOperational· Status page right now
Vtex says everything is up
- Admin → Admin Operations
- Admin → Catalog Management
- Admin → Content Management
- Admin → Marketplace Connectors
- Admin → Order Management
- Admin → Platform Admin - CX Platform
- +13 more, all up
Maintenance has completed
3 updatesThis incident has been resolved. We will provide further information in a public incident report. Summary On Oct 27, 2…
6 updatesWhat's broken for you?
No issues reported recently
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Vtex outage FAQ
Is Vtex down right now?
No, it's up. 0 reports in the last hour.
Is Vtex down for everyone or just me?
It looks like it's just you. Reports for Vtex are at their usual level, so try reloading, checking your connection, or signing out and back in.
What problems are people reporting with Vtex?
Nobody has said what's broken with Vtex in the last hour. If something isn't working for you, pick it above so others can see.
When was the last Vtex outage?
Reports for Vtex haven't spiked in the last 30 days.
Does Vtex have a status page?
Yes. Vtex posts updates on its official status page, which currently says operational. Go to status page →
What can I do if Vtex isn't working?
Check this page and Vtex's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.
How do I report a Vtex problem?
Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.
How does Instatus Now know?
We combine reports from people on this page with Vtex's official status page, which we check every minute.
From the Instatus team
Down happens.
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Fix
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Down right now
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