Onfido

Is Onfido down?

Live Onfido status, outage reports and problems from the last 12 hours.

No, it's up

0 reports in the last hour.

10:02 AM1:02 PM4:02 PM6:57 PMNow
Status

Official updates

status.onfido.com

Operational· Status page right now

Onfido says everything is up

  • Canada (ca.onfido.com) → API
  • Canada (ca.onfido.com) → Autofill
  • Canada (ca.onfido.com) → Dashboard
  • Canada (ca.onfido.com) → Device Intelligence
  • Canada (ca.onfido.com) → Document Verification
  • Canada (ca.onfido.com) → Facial Similarity
  • +26 more, all up
ResolvedDegraded performance

This incident has been resolved. We have confirmed that the fix has solved the underlying error on Identity Reports (UK)…

3 updates

What's broken for you?

No issues reported recently

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Onfido outage FAQ

Is Onfido down right now?

No, it's up. 0 reports in the last hour.

Is Onfido down for everyone or just me?

It looks like it's just you. Reports for Onfido are at their usual level, so try reloading, checking your connection, or signing out and back in.

What problems are people reporting with Onfido?

Nobody has said what's broken with Onfido in the last hour. If something isn't working for you, pick it above so others can see.

When was the last Onfido outage?

Reports for Onfido haven't spiked in the last 30 days.

Does Onfido have a status page?

Yes. Onfido posts updates on its official status page, which currently says operational. Go to status page →

What can I do if Onfido isn't working?

Check this page and Onfido's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

How do I report a Onfido problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

How does Instatus Now know?

We combine reports from people on this page with Onfido's official status page, which we check every minute.

From the Instatus team

Down happens.
Know it before they do.

Monitor

We keep an eye on your site and ping you the second it breaks.

Fix

We wake whoever's on call and pull everyone into one Slack channel.

Share

We update your status page so users hear it from you.

Take a lookFree plan available

Down right now

Ranked by reports in the last hour

WOW!

300 reports · 27× normal

#1
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  2. #3Kroger10 reports · 3× normal
  3. #4SimpliSafe9 reports · 5× normal
  4. #5ADT6 reports · 3× normal
  5. #6Pixlr1 report
  6. #7Agence du Numérique en Santé0 reports
  7. #8Aitoearn0 reports
  8. #9AppNomu SalesQ0 reports
  9. #10Arramton Infotech0 reports
  10. #11Astronomer0 reports
  11. #12Bodyguard0 reports

Hit ▲ if it's broken for you too. Counts are reports in the last hour.