Resolved · lasted 3 h

Nelnet outage on October 27

Reports for Nelnet jumped to 10 an hour and stayed high for 3 h.

Started
1:00 PM
October 27, 2026 · UTC
Back to normal
4:00 PM
3 h later
Peak
10/hr
5× normal
Nelnet’s incident
2 h 56 min
Service Interruption impacting QuikPay, Enterprise

Reports during the outage

11:00 AM5:50 PM UTC

What Nelnet said

status.campuscommerce.com
Resolved2:14 – 5:10 PM · 2 h 56 min

Service Interruption impacting QuikPay, Enterprise

  1. Resolved · 5:10 PM

    <p>The issue impacting QuikPay, Enterprise has been resolved.&nbsp;</p>

  2. Investigating · 3:05 PM

    <p style="margin: 0">We experienced an issue&nbsp;that impacted QuikPay, Enterprise and the issue has been resolved. We are continuing to closely monitor to ensure services remain stable. Further updates will be posted here if needed.</p>

  3. Investigating · 2:14 PM

    <p>We are aware of a service interruption impacting access to QuikPay, Enterprise from Admin Dashboard. Our team is actively investigating and working to restore service as quickly as possible. We apologize for the inconvenience and appreciate your patience as we address this with priority. </p>

Nelnet posted its first update 1 h 14 min after reports started rising.

Is Nelnet down right now?

Live status, today’s reports and other past outages.

Nelnet status now →