Resolved · lasted 12 h

Nearpod outage on October 21

Reports for Nearpod jumped to 452 an hour and stayed high for 12 h.

Started
3:00 PM
October 21, 2026 · UTC
Back to normal
3:00 AM
12 h later
Peak
452/hr
151× normal
Nearpod’s incident
—
myIGDIs, myON, DnA, Nearpod, SchoolCity, StarPhonics, and eduCLIMBER: Potential Maintenance Today

Reports during the outage

1:00 PM4:50 AM UTC

What Nearpod said

status.nearpod.com
Monitoring1:09 PM

myIGDIs, myON, DnA, Nearpod, SchoolCity, StarPhonics, and eduCLIMBER: Potential Maintenance Today

  1. Monitoring · 7:45 PM

    Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. All impacted Renaissance products are now back online and available. Our Security and Engineering teams will continue to closely monitor the environment and validate the measures put in place as part of our response. We appreciate your patience and partnership as our teams worked to address this issue.

  2. Monitoring · 6:11 PM

    Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - DnA: Security updates have been verified and released. This product is now available.

  3. Identified · 4:48 PM

    Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - Security updates for DnA remain in testing and validation. We will continue to provide updates as this work progresses.

  4. Identified · 2:38 PM

    Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - eduCLIMBER: Security updates have been verified and released. This product is now available.

  5. Identified · 12:53 PM

    Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - myON: Security updates have been verified and released. This product is now available. - Renaissance Intelligence and Renaissance Next: All features are now available

  6. Identified · 11:23 AM

    Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - myIGDIS and Star Phonics: Security updates have been verified and released. These products are now available.

  7. Identified · 12:17 AM

    Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - Nearpod: Security updates have been verified and released. The product is now available.

  8. Identified · 10:19 PM

    Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products. - SchoolCity: Security updates for LTI integrations and Personalized Review Assessments (PRAs) have been verified and released.

  9. Identified · 9:34 PM

    Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products. - Security updates for GL Ready have been released and the product is now available. - Security updates for DnA, eduCLIMBER, myON, and Nearpod are in the final stages of testing and verification. - SchoolCity remains available. Security updates for LTI integrations and Personalized Review Assessments (PRAs) are also in the final stages of testing and verification. - myIGDIs and Star Phonics are expected to remain unavailable until tomorrow. We will continue to provide updates here as our work progresses.

Nearpod posted its first update 6 h 35 min after reports started rising.

What people said

  • unanimousNorth Port, FL · 4:51 PM

    Can't log in cuz its down

  • Sarah.Greeley, CO · 6:25 PM

    I am teaching right now and cannot access Nearpod. What the heck?!?

  • wildcat.14Columbus, OH · 10:26 PM

    When I type in the code it doesn't get passed the code screen.

8 comments during the outage

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