JPay

Is JPay down?

Live JPay status, outage reports and problems from the last 12 hours.

No, it's up

0 reports in the last hour.

7:36 PM10:36 PM1:36 AM4:31 AMNow
Status

What's broken for you?

No issues reported recently

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JPay outage FAQ

Is JPay down right now?

No, it's up. 0 reports in the last hour.

Is JPay down for everyone or just me?

It looks like it's just you. Reports for JPay are at their usual level, so try reloading, checking your connection, or signing out and back in.

What problems are people reporting with JPay?

Nobody has said what's broken with JPay in the last hour. If something isn't working for you, pick it above so others can see.

When was the last JPay outage?

Reports for JPay haven't spiked in the last 30 days.

Does JPay have a status page?

We couldn't find an official status page for JPay, so this page relies on reports from people like you.

What can I do if JPay isn't working?

Check this page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

How do I report a JPay problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

How does Instatus Now know?

We count reports from people on this page and compare them with the usual level for JPay, every minute.

What is JPay?

JPay provides payment, messaging, and communication services for inmates in correctional facilities and their friends and family. Visit website →

From the Instatus team

Down happens.
Know it before they do.

Monitor

We keep an eye on your site and ping you the second it breaks.

Fix

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Down right now

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