Resolved · lasted 17 h

Instructure outage on August 31

Reports for Instructure jumped to 3,535 an hour and stayed high for 17 h.

Started
11:00 AM
August 31, 2026 · UTC
Back to normal
4:00 AM
17 h later
Peak
3,535/hr
354× normal
Instructure’s incident
5 h 17 min
PDX Users getting a Website is under heavy Load (request timed out)

Reports during the outage

9:00 AM5:50 AM UTC

What Instructure said

status.instructure.com
Resolved5:49 – 11:06 PM · 5 h 17 min

PDX Users getting a Website is under heavy Load (request timed out)

  1. Resolved · 11:06 PM

    This incident has been resolved.

  2. Monitoring · 10:26 PM

    We are continuing to monitor for any further issues.

  3. Monitoring · 9:53 PM

    We are continuing to monitor for any further issues.

  4. Monitoring · 9:04 PM

    We are continuing to monitor for any further issues.

  5. Monitoring · 8:21 PM

    A fix has been implemented and we are monitoring the results.

  6. Investigating · 8:11 PM

    We are continuing to investigate this issue, but we believe we have currently mitigated the error users were receiving.

  7. Investigating · 7:39 PM

    We are continuing to investigate this issue.

  8. Investigating · 7:08 PM

    We are continuing to investigate this issue.

  9. Investigating · 6:42 PM

    We are continuing to investigate this issue.

  10. Investigating · 6:12 PM

    We are continuing to investigate this issue.

  11. Investigating · 5:49 PM

    We are currently investigating this issue.

Instructure posted its first update 6 h 50 min after reports started rising.

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