Hero Internet

Is Hero Internet down?

Live Hero Internet status, outage reports and problems from the last 12 hours.

No, it's up

0 reports in the last hour.

11:02 AM2:02 PM5:02 PM7:57 PMNow
Status

Official updates

hero.statuspage.io

Operational· Status page right now

Hero Internet says everything is up

  • Broadband → Bay of Plenty - Tuatahi First Fibre
  • Broadband → Broadband
  • Broadband → Manawatu-Whanganui - Tuatahi First Fibre
  • Broadband → Northland - Northpower Fibre Network
  • Broadband → Taranaki - Tuatahi First Fibre
  • Broadband → Tuatahi First Fibre
  • +3 more, all up
PlannedMaintenance

A backhaul provider is performing planned maintenance that will impact the primary path for our Enable services. Anticip…

1 update
Not started yetMaintenance

This was planned maintenance by a backhaul provider that was deferred shortly beforehand, and has been rescheduled to ha…

5 updates

What's broken for you?

No issues reported recently

Chatter

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Hero Internet outage FAQ

Is Hero Internet down right now?

No, it's up. 0 reports in the last hour.

Is Hero Internet down for everyone or just me?

It looks like it's just you. Reports for Hero Internet are at their usual level, so try reloading, checking your connection, or signing out and back in.

What problems are people reporting with Hero Internet?

Nobody has said what's broken with Hero Internet in the last hour. If something isn't working for you, pick it above so others can see.

When was the last Hero Internet outage?

Reports for Hero Internet haven't spiked in the last 30 days.

Does Hero Internet have a status page?

Yes. Hero Internet posts updates on its official status page, which currently says operational. Go to status page →

What can I do if Hero Internet isn't working?

Check this page and Hero Internet's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

How do I report a Hero Internet problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

How does Instatus Now know?

We combine reports from people on this page with Hero Internet's official status page, which we check every minute.

From the Instatus team

Down happens.
Know it before they do.

Monitor

We keep an eye on your site and ping you the second it breaks.

Fix

We wake whoever's on call and pull everyone into one Slack channel.

Share

We update your status page so users hear it from you.

Take a lookFree plan available

Down right now

Ranked by reports in the last hour

FACEIT

352 reports · 117× normal

#1
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  5. #6FlexAI6 reports
  6. #7Pluxee5 reports · 5× normal
  7. #8Polymarket4 reports · 2× normal
  8. #9AOL4 reports
  9. #10ADT3 reports · 2× normal
  10. #11NotebookLM3 reports · 3× normal
  11. #12SimpliSafe3 reports · 2× normal

Hit ▲ if it's broken for you too. Counts are reports in the last hour.