Is File Genius down?

Live File Genius status, outage reports and problems from the last 12 hours.

No, it's up

0 reports in the last hour.

1:02 AM4:02 AM7:02 AM9:57 AMNow
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What's broken for you?

No issues reported recently

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File Genius outage FAQ

Is File Genius down right now?

No, it's up. 0 reports in the last hour.

Is File Genius down for everyone or just me?

It looks like it's just you. Reports for File Genius are at their usual level, so try reloading, checking your connection, or signing out and back in.

What problems are people reporting with File Genius?

Nobody has said what's broken with File Genius in the last hour. If something isn't working for you, pick it above so others can see.

When was the last File Genius outage?

Reports for File Genius haven't spiked in the last 30 days.

Does File Genius have a status page?

We couldn't find an official status page for File Genius, so this page relies on reports from people like you.

What can I do if File Genius isn't working?

Check this page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

How do I report a File Genius problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

How does Instatus Now know?

We count reports from people on this page and compare them with the usual level for File Genius, every minute.

From the Instatus team

Down happens.
Know it before they do.

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We keep an eye on your site and ping you the second it breaks.

Fix

We wake whoever's on call and pull everyone into one Slack channel.

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Down right now

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Hit ▲ if it's broken for you too. Counts are reports in the last hour.