Resolved · lasted 6 h

Dialpad outage on September 1

Reports for Dialpad jumped to 1,096 an hour and stayed high for 6 h.

Started
3:00 PM
September 1, 2026 · UTC
Back to normal
9:00 PM
6 h later
Peak
1,096/hr
365× normal
Dialpad’s incident
4 h 37 min
Partial service disruption

Reports during the outage

1:00 PM10:50 PM UTC

What Dialpad said

status.dialpad.com
Resolved3:25 – 8:02 PM · 4 h 37 min

Partial service disruption

  1. Resolved · 8:02 PM

    This incident has been resolved.

  2. Monitoring · 7:03 PM

    A fix has been implemented and we are monitoring the results.

  3. Identified · 6:35 PM

    We are continuing to work on a fix for this issue.

  4. Identified · 6:34 PM

    The issue has been identified and a fix is being implemented.

  5. Investigating · 5:14 PM

    We are continuing to investigate this issue.

  6. Investigating · 4:44 PM

    We are currently investigating this issue.

  7. Monitoring · 4:05 PM

    We are continuing to monitor for any further issues.

  8. Monitoring · 4:04 PM

    A fix has been implemented and we are monitoring the results.

  9. Investigating · 3:25 PM

    We are currently investigating this issue.

Dialpad posted its first update 26 min after reports started rising.

What people said

  • H5:30 PM

    UI not functioning Calls not working

  • Talor Hassell5:33 PM

    spotty issues. Unable to get calls, unable to transfer calls

  • loyal5:47 PM

    Complete system failure

3 comments during the outage

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