Cielo

Is Cielo down?

Live Cielo status, outage reports and problems from the last 12 hours.

It's partly down

0 reports in the last hour.

7:36 PM10:36 PM1:36 AM4:31 AMNow
Status

Official updates

status.cielo.com.br

Partial outage· Status page right now

Cielo says it’s partly down

  • Transacional → Bandeiras / Emissores / Parceiros
  • Canais de Relacionamento → App Cielo Gestão
  • Canais de Relacionamento → Centrais de Atendimento
  • Canais de Relacionamento → Salesforce Atendimento
  • Canais de Relacionamento → Site Cielo
  • Produtos de Prazo → Antecipação de Recebíveis
  • +10 more, all up
InvestigatingDegraded performance

Identificado indisponibilidade para emissor Sodexo/Pluxee no mundo físico. Times do emissor avaliando o ambiente.

1 update
ResolvedDegraded performance

Ambiente normalizado.

2 updates

What's broken for you?

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Cielo outage FAQ

Is Cielo down right now?

It's partly down. 0 reports in the last hour.

Is Cielo down for everyone or just me?

It looks like it's just you. Reports for Cielo are at their usual level, so try reloading, checking your connection, or signing out and back in.

What problems are people reporting with Cielo?

Nobody has said what's broken with Cielo in the last hour. If something isn't working for you, pick it above so others can see.

When was the last Cielo outage?

Reports for Cielo haven't spiked in the last 30 days.

Does Cielo have a status page?

Yes. Cielo posts updates on its official status page, which currently says partial outage. Go to status page →

What can I do if Cielo isn't working?

Check this page and Cielo's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

How do I report a Cielo problem?

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

How does Instatus Now know?

We combine reports from people on this page with Cielo's official status page, which we check every minute.

From the Instatus team

Down happens.
Know it before they do.

Monitor

We keep an eye on your site and ping you the second it breaks.

Fix

We wake whoever's on call and pull everyone into one Slack channel.

Share

We update your status page so users hear it from you.

Take a lookFree plan available

Down right now

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Hit ▲ if it's broken for you too. Counts are reports in the last hour.