Question 1

Is Chat Aid down right now?

Accepted Answer

Yes, it's down. 0 reports in the last hour.

Question 2

Is Chat Aid down for everyone or just me?

Accepted Answer

It's not just you: 0 reports in the last hour from people having the same trouble.

Question 3

What problems are people reporting with Chat Aid?

Accepted Answer

Nobody has said what's broken with Chat Aid in the last hour. If something isn't working for you, pick it above so others can see.

Question 4

When was the last Chat Aid outage?

Accepted Answer

Reports last spiked on Oct 30 and settled after about an hour.

Question 5

Does Chat Aid have a status page?

Accepted Answer

Yes. Chat Aid posts updates on its official status page, which currently says major outage.

Question 6

What can I do if Chat Aid isn't working?

Accepted Answer

Check this page and Chat Aid's status page for updates, and wait a few minutes before trying again. Skip reinstalling: if it's an outage, the fix is on their side.

Question 7

How do I report a Chat Aid problem?

Accepted Answer

Hit “I have an issue too” at the top of this page and pick what's broken. Your report shows on the live chart within a minute, and you can leave a comment to tell others what you're seeing.

Question 8

How does Instatus Now know?

Accepted Answer

We combine reports from people on this page with Chat Aid's official status page, which we check every minute.

Question 9

What is Chat Aid?

Accepted Answer

Chat Aid provides live chat, ticketing, and customer support solutions for businesses.

Is Chat Aid down?

Yes, it's down

Official updates

Chatter

Past Chat Aid outages

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Chat Aid outage FAQ

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