Resolved · lasted 2 h
BigCommerce outage on October 27
Reports for BigCommerce jumped to 148 an hour and stayed high for 2 h.
- Started
- 8:00 PM
- October 27, 2026 · UTC
- Back to normal
- 10:00 PM
- 2 h later
- Peak
- 148/hr
- 148× normal
- BigCommerce’s incident
- 1 h 06 min
- Degraded search availability across the platform
Reports during the outage
6:00 PM11:50 PM UTC
What BigCommerce said
status.bigcommerce.comResolved9:23 – 10:29 PM · 1 h 06 min
Degraded search availability across the platform
- Resolved · 10:29 PM
This incident has been resolved. All services are operational.
- Monitoring · 10:23 PM
A fix has been implemented and we're monitoring the result.
- Investigating · 9:23 PM
We are currently experiencing degraded availability of Search across the platform. Some shoppers may see errors (HTTP 500) instead of search results. Our engineering team is actively investigating the cause.
BigCommerce posted its first update 1 h 23 min after reports started rising.
Is BigCommerce down right now?
Live status, today’s reports and other past outages.