Bandwidth outage on October 7

Inbound MMS Incident

1. Resolved · 12:13 PM

   Between 08:26 UTC and 08:55 UTC on October 7th, 2026, inbound MMS messaging was not delivered as expected for a subset of Bandwidth customers. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: [https://www.bandwidth.com/support/en/articles/17638097-20261007-messaging-us-inbound-mms-mo-from-infobip-via-mm7-10dlc-disruption.](https://www.bandwidth.com/support/en/articles/17638097-20261007-messaging-us-inbound-mms-mo-from-infobip-via-mm7-10dlc-disruption.) We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

2. Resolved · 11:48 AM

   For a brief period of time, some inbound MMS messages may not have been delivered as expected due to of off-network vendor condition. Teams are seeing expected delivery at this and consider this incident resolved.