Resolved · lasted 6 h

athenahealth outage on October 5

Reports for athenahealth jumped to 462 an hour and stayed high for 6 h.

Started
3:00 PM
October 5, 2026 · UTC
Back to normal
9:00 PM
6 h later
Peak
462/hr
116× normal
athenahealth’s incident
—
athenahealth Access Issue Alert

Reports during the outage

1:00 PM10:50 PM UTC

What athenahealth said

status.athenahealth.com
Monitoring3:51 PM

athenahealth Access Issue Alert

  1. Monitoring · 4:24 PM

    <p><span style="color: #000000; font-family: Poppins; font-size: 14px; background-color: #fcfcfc">We’re still monitoring the issue affecting</span><span style="color: #000000; font-family: Poppins; font-size: 14px; background-color: #fcfcfc">&nbsp;</span><span style="color: #000000; font-family: Poppins; font-size: 14px; background-color: #fcfcfc">athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can</span><span style="font-family: Poppins"></span><br></p>

  2. Investigating · 3:51 PM

    <p><span style="font-size: 13px; font-family: Poppins"></span>We are aware of and investigating an issue. The impact is currently undetermined but we are working on it. We will update this post with affected services, soon!<br></p>

athenahealth posted its first update 51 min after reports started rising.

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